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1 x bat FAQ —
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From registration to payments, bonuses to gaming rules — 1 x batEvery question you might have is answered here in English. Find what you need — no hassle.

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1 x bat-'s FAQ is divided into 6 main topics — find the answers you need quickly and easily

Account & Registration

Answers to questions about account registration, verification, password reset, KYC, and account management.

10 Questions →
Payments & Withdrawals

Information on deposits and withdrawals via bKash, Nagad, Rocket, and crypto — including processing times and limits.

8 Questions →
Bonuses & Promotions

Full details on the welcome bonus, free bets, wagering requirements, loyalty points, and special offers.

9 questions →
Games & Betting

All your questions about Sports Betting, Live Casino, slots, crash games, and platform rules — answered.

8 Questions →
Security & Privacy

Guides on account security, 2FA, data privacy, and suspicious activity.

6 Questions →
Responsible Gaming

Self-exclusion, deposit limits, self-assessment, and tools & support for problem gambling.

6 Questions →

About This FAQ Page

1 x batAfter joining, many users have questions — how to claim bonuses, when withdrawals arrive, or what to do if they forget their password. We've compiled all the answers on one page so you don't have to keep contacting support.

Our FAQ This page covers detailed answers to 50+ questions. Just type any keyword in the search box above and the relevant questions will appear instantly.

Tips: Search in Bangla or English. Try terms like "bKash", "bonus", "password", or "withdrawal" to find relevant answers instantly.

If you still can't find what you're looking for, please in the Help Centre Visit us or chat with us in Bangla via Live Chat. Our Bangla-speaking team is available 24/7, ready to assist you.

1 x bat's FAQ Updated regularly. Any new features or rule changes will be reflected here right away. Bookmark this page for easy reference.

Who is this FAQ for? Whether you're a new member or a long-time player, this guide has something for everyone.
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Account & Registration

Registration 1 x batTo open an account with -, you need: an active email address, a Bangladeshi mobile number, and to be at least 18 years old. Registration is free and takes just 2 minutes. You will need your National ID later for KYC verification.

Age Restriction Yes. 1 x batOnly users aged 18 and above may register. Age verification is mandatory before your first withdrawal. Accounts found to be in violation will be suspended.

Prohibited No. Each person may only register one account. Attempting to open multiple accounts using the same ID or device may result in all accounts being suspended and balances forfeited.

If your email is not verified, certain features may be restricted. After registering, click the link sent to your inbox to complete verification. If you don't receive the email, check your spam folder or Support Contact us.

Identity Verification Log in to your account → Go to "Verify" → Upload clear photos of both the front and back of your National ID. Verification is usually completed within 24–48 hours. Large withdrawals will not be possible until verification is complete.

on the login page Go to the page and click the "Forgot Password?" button. Enter your registered email address and a reset link will be sent to you. Click the link to set a new password. The process is usually completed within 5 minutes.

After 5 consecutive incorrect password attempts, your account will be temporarily locked for 30 minutes. Wait and try again, or reset your password. For persistent issues, Support Contact us.

Some details can be changed before KYC verification. However, a name change requires submission of a valid ID. Changing your email address requires assistance from Support. Your mobile number can be updated directly from Account Settings.

Withdraw any remaining balance before closing your account. Then email support to request account closure. Once closed, a new account cannot be opened using the same details.

1 x bat-'s website is fully optimised for mobile. No separate app download is needed. Simply bookmark the site in your mobile browser or add it to your home screen — it works just like an app.
Payments & Withdrawals

bKash Log in → Payments → Deposit → Select bKash → Enter amount → 1 x batSend via bKash to the number provided → submit your transaction ID. Your balance is typically credited within 5–15 minutes. Minimum deposit: ৳500.

Yes, both Nagad and Rocket are supported. The process is the same as with bKash. on the Payments page A detailed guide is available. The same rules apply across all mobile banking providers. Deposits are typically completed within 5–10 minutes.

Instant For KYC-verified accounts, withdrawals are typically processed within 1 hour. During peak times, it may take 3–6 hours. Bank transfers take 1–2 business days. The minimum withdrawal amount is ৳500.

The daily withdrawal limit for standard members is ৳50,000. VIP members have a higher limit. To increase your withdrawal limit, complete account verification and contact Support.

Yes — Bitcoin, Ethereum, USDT (TRC20/ERC20), and other cryptocurrencies are supported. Crypto deposits are the fastest, typically credited right after network confirmation. on the Payments page View Details.

No. To withdraw, you must first make a deposit and complete KYC verification. Winnings from bonuses are subject to wagering requirements before withdrawal.

Wait 15 minutes. If the issue persists, contact Live Chat with your transaction reference number. Keep a screenshot handy. Our team typically resolves issues within 30 minutes.

No Fees 1 x bat No charges are applied on deposits or withdrawals. However, your mobile banking provider's own fees may apply. For crypto, network fees are applicable.
Bonuses & Promotions

Welcome Offer After your first deposit following registration, a 100% bonus is credited automatically. Deposit ৳500 and get ৳500 in bonus funds — giving you ৳1,000 to play with. No promo code required. For more details, on the Bonus page View.

Wagering means you must bet a specified multiple of your bonus amount before you can withdraw it. For example, with a 10x requirement, a ৳500 bonus requires ৳5,000 in total bets. Requirements vary by bonus — on the Bonus page Find out more.

Free bets are credited to your account automatically. When placing a bet, select the "Use Free Bet" option. If your free bet wins, you can withdraw the net winnings (excluding the stake amount). Free bets expire if not used within the validity period.

Log in every day for a chance to earn daily login bonuses. Regular daily deposit bonuses and cashback offers are also available. Bonus Page Check back every day.

Referral Yes. When a friend registers using your referral code and makes their first deposit, you'll receive a bonus. You can find your referral code in Account Settings. For full terms, on the Bonus page View.

Loyalty points are earned on every bet you place. Accumulated points can be redeemed for bonus cash, free bets, and special rewards. Reaching higher VIP tiers unlocks exclusive benefits.

Unused bonuses are automatically cancelled once they expire. Use your bonus as soon as possible after receiving it. Each bonus has its own validity period — typically 7 to 30 days.

Yes. There is a bonus opt-out option in your Account Settings. If you'd like to deposit without a bonus, let support know beforehand. However, once a bonus is activated, withdrawals will be restricted until the wagering requirements are met.

Cashback Weekly or monthly cashback offers return a portion of your losses over a set period. Cashback may be credited directly to your balance or come with specific wagering requirements. on the Bonus page View Current Offers.
Games & Betting

Sports 30+ sports are available, including cricket, football, tennis, basketball, kabaddi, and volleyball. Both pre-match and live betting are supported. Special odds are offered for Bangladesh cricket team matches.

Log in → go to Casino → Live Casino section. Play Baccarat, Roulette, Blackjack, and Andar Bahar with real dealers. With a stable internet connection, you can enjoy an HD-quality experience.

Slot games are fully controlled by a Random Number Generator (RNG). There is no strategy that guarantees a win. However, choosing games with a higher RTP (Return to Player) rate increases your chances of better returns over the long run.

In a crash game, a multiplier keeps climbing and can crash at any moment. If you cash out before the crash, you win your bet multiplied by that value. The key is knowing when to cash out — don't get greedy.

Minimum bet amounts vary by game. Sports Betting generally starts from ৳10. Slots can start as low as ৳5. Live Casino minimums are typically ৳50–100. Check the limits before selecting a game.

If a match is fully cancelled, your stake will be refunded. If a match is abandoned midway, the outcome is generally determined according to the match rules. Details in the Terms & Conditions You will.

Among Bangladeshi members, the most popular options are cricket betting (especially IPL and BPL), Baccarat, Dragon Tiger, and crash games. Popular Games Page You'll be able to see everything.

Some slot games offer a demo mode — you can try them out without spending any real money. However, Live Casino and Sports Betting do not have a demo mode. Winnings from demo mode cannot be withdrawn.
Security & Privacy

Security Account Settings → Security → Enable 2FA. This will activate OTP verification on your mobile. With 2FA enabled, no one else can log in to your account even if they know your password.

Change your password immediately. Log out of all devices via Account Settings. Notify Support — they will temporarily lock your account and investigate. Never share your password with anyone.

Yes. 1 x bat Your data is stored with SSL-256 encryption. We never sell your information to third parties. For more details, Privacy Policy You will.

Always check the URL in your browser — the correct address is 1xbat-baji.com. Look for the padlock icon (🔒). We will never ask for your password or OTP via email or SMS. If anything seems suspicious, contact support.

Use at least 8 characters, including uppercase and lowercase letters, numbers, and special characters. Avoid using your date of birth or name. Do not reuse passwords from other sites. Change your password every 3 months.

No, it's best avoided. If you must use a public computer, disable the "Remember Me" option, always log out when done, and clear your browser history.
Responsible Gaming

Limit Setting Account → Responsible Gaming → Deposit Limits. Set daily, weekly, or monthly limits separately. Reductions take effect immediately; increases require a 7-day waiting period. Details Responsible Gaming on this page.

Contact support via live chat or email. State the exclusion period you want (from 6 months to permanent). Your account will be closed within 24 hours. Opening a new account during an exclusion period is not permitted.

Chasing losses, hiding your gambling, borrowing money to play, or being unable to stop — these are all warning signs of problem gambling. Responsible Gaming Take the self-assessment quiz on the page to evaluate yourself.

Yes. You can set a cooling-off period of 24 hours up to 6 weeks, during which betting will not be possible. This can be set via Account Settings or by contacting support.

Reach out to support and explain your situation. We will do our best to help while maintaining your confidentiality. If needed, please consider seeking advice from a mental health professional.

Time Management Account → Responsible Gaming → Session Time Limit. Set how long you want to play each day. You'll receive a notification when your time is up and the session will end. This is free and takes effect immediately.
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